Facebook uses AI to counter distress caused by profiles of the deceased

Facebook wants to harness AI to prevent distressing occurrences where a deceased loved one’s profile is shown as if alive on the platform.

Many of us have been there, we’ve logged in to Facebook to find a notification alerting us to say “Happy birthday!” to a loved one who’s no longer with us. Or, sometimes, they can appear as a suggestion to invite to an event.

These are distressing moments for people, and short of ‘unfriending’ or blocking the profile they can become regular occurrences. Facebook is hoping to use AI to intervene.

Elsewhere on the platform, Facebook is making other changes aimed at making the social network more bearable for those who’ve lost people. Timelines of the deceased will be left fully intact, allowing others to remember that person how they were.

Reference: https://www.artificialintelligence-news.com/2019/04/10/facebook-ai-distress-profiles-deceased/

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Author: Neo Anderson

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